Our organisation

Our values

UOW Library Values


  • Actively listen and respond to the needs and expectations of our clients and stakeholders
  • Design and deliver outstanding services noted for their high quality and relevance
  • Take pride in continuously enhancing our performance


  • Gain the trust and respect of others through ethical, principled and considered actions; be truthful and honest
  • Be transparent and responsible for plans, decisions and communications
  • Advocate on behalf of clients for the best possible access to information


  • Face issues and opportunities with honesty, energy and a determination to succeed
  • Encourage and support risk-taking within the parameters of the vision, mission and goals of the Library and those of the University
  • Be prepared to acknowledge and learn from mistakes


  • Optimise available skills, knowledge and resources for mutual benefit and success
  • Seek out and embrace opportunities to engage with others to enhance efficiency, effectiveness and outcomes


  • Exercise initiative to assess and adjust practices for relevance and value
  • Actively seek out and implement creative and innovative solutions aligned to agreed priorities and new and emerging standards of excellence
  • Respect past achievements and learnings in the context of being a learning organisation
  • Be accepting and embracing of change
Last reviewed: 21 March, 2014