| WE WILL PROVIDE |
YOU CAN HELP BY |
| All clients |
Courteous, prompt and accurate services. |
Showing respect and courtesy for staff and other clients. |
| Fair and equitable access to print and electronic Library resources. |
Returning resources on time and in good condition. Suggesting items we should purchase for the collection. |
| Space for individual study and group study. |
Respecting the needs of other Library users by keeping noise to a minimum and silencing mobile phones. |
| Up to date computers and 24x7 access to electronic resources, web pages and online help. |
Giving us feedback on resources and the Library website. Using computers for study purposes. |
| Information literacy training and skills to equip you for independent, lifelong learning. |
Taking advantage of all learning opportunities and using the skills you learn. |
| Reliable printing and photocopying services. |
Learning how to make the best use of printing and photocopying services. Abiding by Copyright law. |
| A clean attractive environment in which to work. |
Eating outside the Library and using the bins provided for rubbish and recycling. |
| Academic staff |
Expertise in selecting and processing resources, ensuring they are available as required. |
Supplying reading lists, suggestions for purchase, items for Short Loans and Electronic Readings by the requested dates. |
| Assistance in completing new subject proposals by assessing the current collection and identifying new items for purchase. |
Completing new subject proposals in consultation with your Faculty Librarian to determine availability of Library resources. |
| Information literacy linked to assessment tasks to enhance the quality of your students' research. |
Liaising with your Faculty Librarian to integrate information literacy within the appropriate subjects. |
| A document delivery service sourcing items nationally and internationally. |
Including accurate details in your Document Delivery request and checking Library holdings before submitting. |
| Community and alumni |
Access to the resources indicated on the Library website. |
Understanding that the Library's priority clients are the students and staff of the University. |
| Membership options for a fee. |
Abiding by the conditions of your membership registration. |
