Library staff publications and presentations

1990 - 2005

The listing is arranged alphabetically by principal author.

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Alcock, Carole (1990). 'CD ROM and access to information in academic libraries'. Proceedings, Australian Library and Information Association 1st Biennial Conference, 30 September-5 October, Perth, pp. 389-98.

Bahrij, John (1993). 'Standards, co-operation and rationalisation with academic law libraries'. Proceedings of the 48th ALTA Conference, University of Canterbury, New Zealand.

Birchall, Jacqui and Grant, Neil (1997). 'A secure web interface for database access'. Digital Library Technology '97. Transforming library services for the digital age - meeting user needs for electronic information delivery, 28-29 August, Sydney, pp. 137-50.

Brewer, Chris (1999). 'Longitudinal study of an information literacy program at the University of Wollongong'. Concept, challenge, conundrum: from library skills to information literacy: fourth National Information Literacy Conference, 3-5 December, Adelaide.

Brewer, Chris (2001). Research skills, unpublished presentation, Smart Foods Centre, University of Wollongong.

Brownlee, Patrick (1993). The Communist Party of Australia: a history of publications, University of Wollongong Archives.

Denny, Lorraine (1993). 'The only way is up: how to succeed in a library without being a Librarian'. Proceedings of the 7th National Library Technicians Conference, The Tech Connection, Adelaide.

Denny, Lorraine (1995). 'Giving and receiving feedback'. Techs at the top: challenges and changes around the world. Proceedingsof the 8th National Library Technician Conference, 12-14 July, Darwin.

Denny, Lorraine (1995). 'Providing quality service in your library'. Techs at the top: challenges and changes around the world. Proceedings of the 8th National Library Technician Conference, 12-14 July, Darwin, pp. 29-35.

Denny, Lorraine (1996). Client service skills, unpublished presentation, Parramatta City Library.

Denny, Lorraine (1997). Client service skills, unpublished presentation, Parramatta City Library and Illawarra Institute of Technology Libraries.

Denny, Lorraine (1997). Job descriptions for library staff - current trends and best practice, Dunn & Wilson Research Scholarship, Australian Library and Information Association.

Denny, Lorraine (1998). Client service skills, unpublished presentation, University of NSW Library and Municipal Public Libraries Association.

Denny, Lorraine (1998). Dealing with difficult clients, unpublished presentation, Municipal Public Libraries Association and Hurstville Public Library.

Denny, Lorraine (1998). Reference interviewing: using neutral questioning, unpublished presentation, Municipal Public Libraries Association and Hurstville Public Library.

Denny, Lorraine (1999). Client service skills, unpublished presentation, Shellharbour City Library and Woollahra Public Library.

Denny, Lorraine (1999). Dealing with difficult clients, unpublished presentation, Baulkham Hills Library.

Denny, Lorraine (1999). 'Dunn and Wilson oration - job descriptions: improving their currency, accuracy and usefulness'. Proceedings of the 10th National ALIA Library Technicians Conference, 8-10 September, Fremantle, pp. 175-204.

Denny, Lorraine (2000). Client service skills: how can we add value to the service we provide?, unpublished presentation, Illawarra Institute of Technology Libraries.

Denny, Lorraine (2000). Dealing with difficult clients, unpublished presentation, Warringah Library Service.

Denny, Lorraine (2000). Reference interviewing: using neutral questioning, unpublished presentation, Shellharbour Public Library.

Denny, Lorraine (2000). 'University of Wollongong Library - Investors in People', AIMA News, 15 June, pp.1,4.

Denny, Lorraine (2000). 'What 'Investors in People' have done for us'. NATA Certification Services International, 4 December.

Denny, Lorraine (2001). Client service skills, unpublished presentation, Liverpool City Library.

Denny, Lorraine (2001). 'Marketing your library for competitive advantage'. 11th National Library Technicians Conference: an information odyssey, Australian Library and Information Association, 21-24th August, Tasmania.

Denny, Lorraine (2002). 'People make the difference'. The Vital Link 3: staffing in library and information services in the 21st century, 29-30 November, University of South Australia, Adelaide.

Denny, Lorraine and Jantti, Margie (2001). Laying the foundation for excellence, unpublished presentation, University of Newcastle.

Denny, Lorraine and Jantti, Margie (2001). 'Shifting from cost to investment - quality standards do deliver sustainable business results' International case study, University of Wollongong Library.

Denny, Lorraine and Wright, Lynne (1999). 'Performance management'. Vital Link: library staffing in the 21st century conference, University of Adelaide.

Doulai, Parvis and Mandl, Helen (1996). 'Computer and information literacy skills for professional engineering educators'. AUPEC '96 - 6th Australasian universities power engineering conference, 2-4 October, Melbourne.

Faricy, Chris (1997). 'A subject integrated approach to teaching library skills', Overview, 4(1), pp. 8-11.

Faricy, Chris and McGurk, Catriona (1997). Undergraduate information skills, University of Wollongong Library.

Grimison, Craig (1990). 'CD ROMs at the University of Wollongong: a case study'. Proceedings, Australian Library and Information Association 1st Biennial Conference, 30 September-5 October, Perth, pp. 399-417.

Hill, Allison (2002). Online research skills for offshore students. Vice-Chancellor's Symposium on innovative teaching and learning practices, University of Wollongong.

Hill, Allison and Collins, Robbie (2003). 'Online introduction to information literacy: ticking that box or embedding that attribute?' Ascilite 2003 Conference, 7-10 December, University of Adelaide, Adelaide.

Hyland, Peter and Wright, Lynne (1995). 'Profile of patrons and their use of CD ROM databases in an academic library', Australian Library Journal, 44(1), pp. 90-100.

Hyland, Peter and Wright, Lynne (1996). 'Database access management: statistical support for planning'. Electronic dream? Virtual nightmare - the reality for libraries, 30 January-1 February, Victorian Association for Library Information (VALA), Melbourne.

Hyland, Peter and Wright, Lynne (1996). 'Using statistics for database management in an academic library', Australian Academic and Research Libraries, 27(3), September, pp. 169-81.

Hyland, Peter and Wright, Lynne (1997). 'Providing census and other statistical data in an academic library', Australian Academic and Research Libraries, 28(4), December.

James, Kim (2003). 'Measuring what we do'. ALIA Acquisitions National Seminar, 5 September, State Library of Victoria, Melbourne.

Jantti, Margie (1999). 'Australian Quality Awards for Business Excellence - public sector success stories', Public Sector Quality Network Forum, 4 May.

Jantti, Margie (1999). 'The experience of using the Business Excellence Framework'. Managers Conference, NSW Attorney General's Department, 30 August and 21 October.

Jantti, Margie (1999). 'Quality directions; a QSA workshop for quality professionals'. Quality Society of Australasia, NSW Chapter, 15 July.

Jantti, Margie (2000). 'Investing in people', Momentum, The Quality Magazine, 1, June.

Jantti, Margie (2001). Ideals in a real world, unpublished presentation, Meet the Winners Forum, Australian Quality Council, Canberra and Sydney.

Jantti, Margie (2001). Leading and managing improvement and change, unpublished presentation, Australian Quality Council, Sydney.

Jantti, Margie (2001). Rewards and recognition, unpublished presentation, Rewards and Recognition Benchmarking workshop, Australian Quality Council, Sydney.

Jantti, Margie (2002). Laying the foundation for excellence, unpublished presentation, Central Queensland University, Rockhampton.

Jantti, Margie (2002). 'Minding your own business: can a business excellence framework translate to the education sector?' Quality conversations: proceedings of the Annual Higher Education Research and Development Society of Australasia Conference, 25th Annual International HERDSA Conference, 7-10 July, Perth.

Jantti, Margie (2003). CAUL Achievement Award, unpublished presentation, Council of Australian University Librarians, Melbourne.

Jantti, Margie (2003). Innovation, sminnovation - what does it really mean? unpublished presentation, Benchmarking Partnerships, Sydney.

Jantti, Margie (2003). Laying the foundation for excellence, unpublished presentation, University EEO Directors Annual Meeting, University of Technology, Sydney.

Jantti, Margie (2003). Sustainability - life after the awards and responding to change in a rapidly changing market, unpublished presentation, BEST of the BEST, Benchmarking Partnerships, Melbourne.

Jantti, Margie (2004). Quality and higher education: lessons from the business sector, unpublished presentation, Library Conversations, University of Technology, Sydney.

Jantti, Margie (2004). The University of Wollongong Library quality journey, unpublished presentation, University of Helsinki, Finland.

Jantti, Margie (2005). 'Developing a culture that values the need for assessment and continuous improvement: the growth of a learning organisation', Performance Measurement for Libraries and Information Services Conference. 2 -22 March, 2005, Sydney.

Jantti, Margie (2005). 'Quality, Service, Excellence: a decade of quality', European Association for Health Information Libraries Workshop, Implementation of Quality Systems and Certification of Biomedical Libraries. 23-25 June, 2005, Palermo, Sicily.

 

Jantti, Margie and McGregor, Felicity (2000). 'Performance, benchmarking and quality service. University libraries in the 21st century: Threats? Challenges?' Australian Vice-Chancellors' Committee Staff Development Program, 8-9 June.

Jantti, Margie, Rice, Traci, et al. (1998). 'Benchmarking: industrial tourism or a tool for continuous improvement?' Adelaide '98 Pathways to Knowledge, ALIA Conference, October, Adelaide.

Jones, Susan and Peisley, Beth (1999). Equipped for teaching: sharing strategies for developing librarians' skills, unpublished presentation, University of South Australia, and Flinders University, Adelaide.

Lim, Edward and Burke, Janette (2000). 'Document access and supply' in M. Line, G. Mackenzie and P. Sturges, Librarianship and information work worldwide 2000, Bowker-Saur, London.

Lipu, Suzanne (2002). 'Beyond books: the library's role in internationalisation on a university campus'. ISANA02: Diversity in practice: proceedings of the 13th National Conference, ISANA: International Education Association, 3-6 December, Launceston, pp.10-15.

Lipu, Suzanne and Peisley, Beth (2001). 'Keeping our academics on the cutting edge: the academic outreach program at the University of Wollongong Library'. Revelling in reference 2001 RAISS - reference and information services section symposium proceedings, Australian Library and Information Association, 12-14 October, Victorian University of Technology Conference Centre, Melbourne.

Lipu, Suzanne (2005). 'Measuring the Immeasurable', 33rd Australian and New Zealand Comparative and International Education Society (ANZCIES) Conference "Questioning 'Best Practice' in Education: Benefits and Disadvantages, Debates and Dilemmas", 2-4 December, Coffs Harbour.

Lipu, Suzanne & Hill, Allison (2005). 'High level learning by design: the nuts and bolts of assessment and evaluation in a doctorate of Business Administration Program', The Australian Library Journal, 54 (3), pp. 200-225.

Littler, Craig (1997). 'Flexible delivery bibliography', Overview, 4(1), pp. 54-57.

Littler, Craig (1998). 'The EndNote bibliographic package and your thesis'. Research and thesis writing forum, Sixth Annual International Employment Relations Association Conference, July, University of Wollongong.

Littler, Craig (1999). 'Design and development of a web-based electronic databases tutorial'. Reference and Information Services Section Conference, Australian Library and Information Association, 6-8 September, Sydney.

Littler, Craig (2000). 'Library services planning for the South Coast Education Network'. Flexible learning - the new paradigm, Australian Library and Information Association, Distance Education Special Interest Group Conference, 13-14 February,Monash University, Gippsland Campus.

Littler, Craig (2004). The UOW quality journey, unpublished presentation, Northern Emirates Association of Libraries (NEAL), University of Wollongong in Dubai.

Littler, Craig, Albury, Rebecca, et al. (2001). 'Creating partnerships in a distributed learning environment: some lessons learned'. Learning Partnerships: Proceedings of the Annual HERDSA Conference, 24th International HERDSA Conference, HERDSA and University of Newcastle, 8-11 July, Newcastle.

Littler, Craig and Hanns, Glenn (2002). Managing information: personal reference systems, videorecording, University of Wollongong.

Littler, Craig, Lefoe, Gerry, et al. (2001). 'Collaborative partnerships: changing roles for academic and support staff in new learning environments' in J. Hedberg, Online learning environments: research and teaching, Research Centre for Interactive Learning Environments (RILE), University of Wollongong.

Littler, Craig and Wills, Sandra (2001). 'The power of three plus one: developing an electronic readings service'. The power of three - bringing together teaching and learning, Library and Information Technology, EDUCAUSE in Australasia Conference, 20-23 May, Surfers Paradise, Queensland.

Lloyd, Annabel (1991). Records of the NSW Chamber of Manufacturers - a descriptive guide, University of Wollongong Archives.

Lyons, Jen (2001). University of Wollongong Library's quality journey and the Australian Business Excellence Awards: implications for document delivery. NSW Resource Sharing Interest Group meeting at the State Library of New South Wales, Sydney.

Mandl, Helen and Jones, Susan (1998). 'Equipped for teaching: sharing strategies for developing librarians' skills'. Adelaide '98 Pathways to Knowledge, ALIA Conference, October, Adelaide.

McGregor, Felicity (1990). 'Evaluation and appraisal aspects of staff development - library staff development'. Proceedings of the 1st National Seminar, 19-20 July, South Australian College of Advanced Education, Adelaide.

McGregor, Felicity (1991). 'Managing organisational change: an action research case study'. Proceedings of the 1st World Congress on Action Research and Process Management, Acorn Publications, Brisbane.

McGregor, Felicity (1991). 'Performance appraisal - what's in a name', Staff Development in Australian Libraries, 13, July.

McGregor, Felicity (1997). 'Integrating learning and change management', inCite, 18(8), August, p. 16.

McGregor, Felicity (1997). 'Quality assessment - combating complacency', Australian Library Journal, 46(1), pp. 82-92.

McGregor, Felicity (1997). 'Quality award for the University Library', Outlook - University of Wollongong Alumni Magazine, Autumn/Winter, p. 30.

McGregor, Felicity (2000). 'Investors in People', inCite, 21(5), May, p. 30.

McGregor, Felicity (2000). 'Performance measures, benchmarking and value'. ALIA 2000 Conference, 24-26 October, Canberra.

McGregor, Felicity (2001). 'Inside, outside and upside down'. International Business Excellence Summit, 25-27 March, Sydney Convention and Exhibition Centre, Darling Harbour.

McGregor, Felicity (2001). The places we live in, unpublished presentation, Wollongong City Gallery as part of the Centenary of Federation events.

McGregor, Felicity (2001). 'Winning the Australian Business Excellence Award'. Australian Graduate School of Management Seminar, University of New South Wales, Sydney.

McGregor, Felicity (2003). 'Benchmarking with the best'. 5th Northumbria Conference on Performance Measurement in Libraries and Information Services, 28-31July, Durham, England.

McGregor, Felicity (2004). Client relationship management: surveys, satisfaction and shopping, unpublished presentation, AVCC Staff Development and Training Program, Library Conference, Canberra.

McGregor, Felicity (2004). 'Excellent libraries: a quality assurance perspective' in D. Nitecki (Ed), Advances in Librarianship, Elsevier, Amsterdam, vol 28.

McGregor, Felicity (2004). Implementing change, unpublished presentation, AVCC Staff Development and Training Program, Women in Leadership, Geelong.

McGregor, Felicity (2004). 'Quality management/change management: two sides of the same coin', Library management in a changing environment, vol 14, Proceedings of the 25th IATUL Conference, Kraków Poland, 30 May - 3 June.

McGregor, Felicity (2005). 'Exploring the mystery of service satisfaction', 6 th Northumbria International Conference on Performance Measurement in Libraries and Information Services, 22-25 August, 2005, Durham, England.

McGregor, Felicity and McGregor, Fiona (1992). 'The experimental library'. Proceedings of the Australian Library and Information Association 2nd Biennial Conference, Albury-Wodonga, pp. 199-206.

McGregor, Fiona (1991). 'Taskforce "On Target" for training and development', Staff Development in Australian Libraries, 14, November.

McGurk, Catriona (1992). 'End user training and documentation', UK Online User Group Newsletter, 3(4), July/August, p. 2.

McGurk, Catriona and Organ, Michael (1996). 'Surfing the internet: electronic library and archival resources for historians', The Provenance: Electronic Magazine for Information Professionals, 1(2), March.

McGurk, Catriona and Organ, Michael (1996). 'Surfing the internet: resources for historians'. Visualising history: new tools for old tasks. Proceedings of the Annual Conference of the Royal Australian Historical Society, 7-8 October 1995, University of Wollongong, pp. 18-28.

McGurk, Catriona and Organ, Michael (1997). 'Surfing the internet: electronic library and archival resources for historians'. Herald of Archives and Society of Archival Workers of Bosnia and Herzegovina, Sarajevo.

McGurk, Catriona and Wright, Lynne (1995). 'Curriculum based information literacy skills for first year undergraduate students' in D. Booker, The learning link - information literacy in practice, Auslib Press, Adelaide, pp. 136-56.

McGurk, Catriona and Wright, Lynne (1995). 'Developing a skills inventory for diverse learning environments'. Learning for life: information literacy and the autonomous learner. Proceedings of the Second International Information Literacy Conference, 30 November-1 December, 1994, University of South Australia Library, Adelaide, pp. 96-107.

McGurk, Catriona and Wright, Lynne (1997). 'A curriculum-integrated approach to comprehensive information literacies'. Project report of the Working Party on Comprehensive Information Literacies, University of Wollongong.

Meldrum, Annette and Tootle, Holly (2004). 'Integrating information literacy into curriculum assessment practice: an informatics case study', JUTLP (Journal of University Teaching and Learning Practice), vol 1(2), Dec.

Milne, Catherine and Peisley, Elizabeth (2000). 'Coming to terms with information literacies: developing a university-wide introduction program'. Proceedings of the Lifelong Learning Conference, 17-19 July, Central Queensland University Library, pp. 203-208.

Norris, Alison (2005). Information-based websites: a usability assessment of a library

website in Consalvo, M & O'Riordan, K (eds) Internet Research Annual: selected papers

from the Association of Internet Researchers Conference, 2004, Vol. 3, pp. 59- 69.

Organ, Michael (1996). 'Australian archives on the net', The Provenance: Electronic Magazine for Information Professionals, 1(2), March.

Organ, Michael (1996). 'University archives in a hostile environment - impacts of the Vanstone cuts and new directions in academic research'. Labour and business archives as cultural heritage and collective memory conference, 19 October, Industrial Relations Research Centre, University of New South Wales and State Library of New South Wales.

Organ, Michael (1997). 'Netrification: internet infiltration of a university library', inCite, 18(10), October.

Organ, Michael (2000). 'History and heritage: change and adaptation' in G. Barkley, Illawarra visions - collections of the University of Wollongong, University of Wollongong and Wollongong City Gallery, June, pp. 6-14.

Organ, Michael and Jantti, Margie (1997). 'Academic library seating: a survey of usage, with implications for space utilisation', Australian Academic and Research Libraries, 27(3), September, pp. 205-16.

Organ, Michael and McGurk, Catriona (1996). 'Surfing the internet and academic research: what use for historians?', Australian Academic & Research Libraries, 27(1), March, pp. 31-39.

Organ, Michael and Speechley, Carol (1997). 'Illawarra Aborigines' in J. S. Hagan and A. Wells, A history of Wollongong, University of Wollongong Press, pp. 1-22.

Pupovac, Sheree and Aitkin, Michelle (1997). 'Innovation and change for the nineties - University of Wollongong library style'. 12th National Cataloguing Conference of the Australian Library and Information Association, 11-12 September, Canberra.

Rice, Traci (1997). 'Total quality management - curse or cure? The University of Wollongong Library's Quality & Service Excellence program'. 9th National Library Technicians Conference, 24-26 September, Canberra.

Rice, Traci (1997). 'University of Wollongong Library's Quality and Service Excellence'. Quality in Libraries Workshop, Country Public Libraries Association of NSW Annual Conference, 16 July, Wollongong.

Rice, Traci (1998). Acquisitions study - final report, Australian Council of Libraries and Information Services, Acquisitions Subcommittee.

Riva, Frances and Stephens, Bernadette (1997). 'Teleworking: a trial conducted at the University of Wollongong Library'. 9th National Library Technician's Conference, 24-26 September, Canberra.

Shipp, John (1993). 'Conference overview' in J. Mulvaney and C. Steele, Changes in scholarly communication patterns: Australia and the electronic library, Australian Academy of the Humanities, pp. 227-30.

Shipp, John (1993). 'Phoenix or Moa: the cataloguer tomorrow', Cataloguing Australia, 19(2), June, pp. 65-7.

Shipp, John (1993). 'The way ahead', Australian Library Journal, 42(2), May, pp. 84-9.

Shipp, John (1995). Library reviews, unpublished presentation, Presentation to staff of the Australian National University Library.

Shipp, John (1996). Electronic information, unpublished presentation, Universitas Jember, Indonesia.

Shipp, John (1996). 'Future of scholarly publication'. Roundtable for the National Scholarly Communications Forum, 21-23 February, Canberra.

Shipp, John (1996). Libraries in Australia, unpublished presentation, Chiang Mai University, Thailand.

Shipp, John (1996). Library management, unpublished presentation, Queensland University of Technology.

Shipp, John (1997). 'Helping yourself down-under: self-service in Australian university libraries' in A. McDonald and J. Stafford, Self-service in academic libraries: future or fallacy?, University of Sunderland Press.

Shipp, John and Cairns, Neil (1992). 'New age cooperation: the effect of technology on library cooperation'. Proceedings of the Australian Library and Information Association 2nd Biennial Conference, Albury-Wodonga, pp. 327-31.

Temmerman, Nita and Wright, Lynne (2000). 'Approaches to integrating tertiary literacies into curricula at the University of Wollongong'. Proceedings of the Lifelong Learning Conference, 17-19 July, Central Queensland University Library, pp. 70-76.

Wallace, Margaret, McGurk, Catriona, et al. (1999). 'Integrating information literacies into an undergraduate nursing programme', Nurse Education Today, 19(2), February, pp. 136-41.

Wallace, Margaret, McGurk, Catriona, et al. (1998). 'Graduate attributes: transforming rhetoric into reality'. Transformation in Higher Education, HERDSA Conference, July, Auckland.

Wright, Lynne (1997). Development of advanced information literacy skills modules for academic staff which model problem-based learning and flexible delivery, Educational Strategies Development Fund, University of Wollongong.

Wright, Lynne (1997). 'Integrating generic skills into the curriculum', Overview, 4(2).

Wright, Lynne and McGurk, Catriona (2000). 'Integrating information literacy: University of Wollongong experience' in C. Bruce and P. Candy, Information literacy around the world: advances in programs and research, Centre for Information Studies, Charles Sturt University, Wagga Wagga.

 

Content by: Associate Librarian, Planning and Human Resources