Staff publications & presentations

1998

The listing is arranged alphabetically by principal author. 

Denny, Lorraine (1998). Client service skills, unpublished presentation, University of NSW Library and Municipal Public Libraries Association.

Denny, Lorraine (1998). Dealing with difficult clients, unpublished presentation, Municipal Public Libraries Association and Hurstville Public Library.

Denny, Lorraine (1998). Reference interviewing: using neutral questioning, unpublished presentation, Municipal Public Libraries Association and Hurstville Public Library.

Jantti, Margie, Rice, Traci, et al. (1998). 'Benchmarking: industrial tourism or a tool for continuous improvement?' Adelaide '98 Pathways to Knowledge, ALIA Conference, October, Adelaide.

Littler, Craig (1998). 'The EndNote bibliographic package and your thesis'. Research and thesis writing forum, Sixth Annual International Employment Relations Association Conference, July, University of Wollongong.

Mandl, Helen and Jones, Susan (1998). 'Equipped for teaching: sharing strategies for developing librarians' skills'. Adelaide '98 Pathways to Knowledge, ALIA Conference, October, Adelaide.

Rice, Traci (1998). Acquisitions study - final report, Australian Council of Libraries and Information Services, Acquisitions Subcommittee.

Wallace, Margaret, McGurk, Catriona, et al. (1998). 'Graduate attributes: transforming rhetoric into reality'. Transformation in Higher Education, HERDSA Conference, July, Auckland.

Content by: Associate Librarian, Planning and Human Resources