Our Library: 1972-2011

Service

From silent storehouse to reaching out

• Roving help reaching clients within the building
• Academic outreach
• Email a Librarian
• Chat to a Librarian (online)
• Library_info4u email list

New service features:

• Functional attractive service desks supporting streamlined workflows
• Visible and approachable assistance for clients on entry
• Additional quick access and email computers
• Improved self loan units
• Enhanced access to assistance for students with disabilities
• Panizzi Cafe

Listening to our community through client surveys and market research allows the Library to respond with measurable service standards, the Client Service Charter and a commitment to quality, service and excellence.