Borrowing

• Borrowing conditions
• Returning items
• Avoiding late fines
• Overdue returns / fines and fees / lost or damaged items
• Paying Library fines and fees
• Library notices by email
• Renewing items
• Placing holds
• Recalls of items
• Borrowing from other UOW libraries - Borrowing from Libraries at Batemans Bay, Bega, Loftus, Moss Vale, and Shoalhaven
• Borrowing from other libraries - University Libraries Australia and New Zealand borrowing scheme (ULANZ)

Borrowing conditions

Returning items

• Main Library - during opening hours: return items through the returns chute in the Library's entry foyer.
• Main Library - after hours: return items through the after hours chute at the back of the Library. To avoid late fees, return items during opening hours on the due date.
• CRC items - return to the CRC. To avoid late fees, return items during opening hours on the due date.
• Libraries at other locations: return to the library from which items were borrowed.
  Exceptions:
  • Shoalhaven – for staff and students living in the Shoalhaven area, items borrowed in person from the Main Library may be returned to the Shoalhaven Campus Library.
  • Sydney Business School, i-Campus – for staff and students based at the i-Campus, items borrowed in person from the Main Library may be returned to the Sydney Business School Resource Room.
  • Sydney Business School, Sydney Campus – for staff and students based at the Sydney Campus, items borrowed in person from the Main Library may be returned to the Sydney Business School Library.
• By post: mail items to Client Services, University of Wollongong Library, Locked Bag No 8813, Wollongong, NSW 2500.

Avoiding late fines

• To avoid late fees, items must be returned during opening hours on the due date.

Late returns / lost or damaged items

• Fines apply for overdue returns and lost or damaged items:
  • $1 per day per item
  • Laptops: $10 per hour or part hour for laptops
  • Short Loans items: $3 for the first hour or part hour and $1 for every additional hour or part hour.
  • Minimum replacement charge for lost/damaged items: $125 per item.
  • Replacement charge for lost/damaged laptop computers: $1,500 per computer.
• Your borrowing privileges will be suspended if you have reached the fine limit of $60 ($10 for visitors).

Paying Library fines and fees

• To check for any fines you owe, view your borrowing record.
• Paying by EFTPOS/credit card: pay at the Short Loans service desk (EFTPOS/credit cards only), or call 02 4221 3545.
• Paying by cash: pay at the Campus Post Office

Library notices by email

• UOW staff and students - Library notices are sent to your UOW email account.
• Alumni, community and visitor members - notices are sent to your nominated email account.
• It is your responsibility to check your email regularly for Library notices.

Renewing items

• An item can be renewed if ...
  • it has not already been renewed twice. Session loans can only be renewed once.
  • it has not been placed on hold by another borrower.
  • it is not in a restricted collection.
• You can renew items online, or via the phone (02 4221 3545), or in person.

Placing holds

• Holds cannot be placed on items out on loan when there are copies available for loan in the Library.
• To place a hold: locate the Catalogue record for the item. Select "Hold" from the menu at the top of the page and follow the prompts.
• You will be notified by email when the item is available. Please collect items from Short Loans within 7 days.

Recalls of items

• An item on loan may be recalled if a hold is placed by another borrower, or if it has been selected for inclusion in the Short Loans Collection.
• If you receive a recall notice email, it will indicate a NEW due date. Avoid late fines by returning the item during opening hours on the new due date.
• $2 per day applies to each overdue recalled item.

Content by: Client Services Team