Borrowing

• Borrowing conditions
• Returning items
• Late returns / Fines / lost or damaged items
• Library notices by email 
• Renewals
• Holds
• Recalls
• Paying Library fines and fees
• Borrowing from other UOW libraries - Borrowing from Libraries at Batemans Bay, Bega, Loftus, Moss Vale, and Shoalhaven
• Borrowing from other libraries - University Libraries Australia borrowing scheme (ULA)

Borrowing conditions

Returning items

• Main Library - during opening hours: return items through the returns chute in the Library's entry foyer.
• Main Library - after hours: return items through the after hours chute at the back of the Library.
• CRC items - return to the CRC.
• Libraries at other locations: return to the library from which items were borrowed. Exceptions:
  • Shoalhaven – for staff and students living in the Shoalhaven area, items borrowed in person from the Main Library may be returned to the Shoalhaven Campus Library.
  • Sydney Business School, i-Campus – for staff and students based at the i-Campus, items borrowed in person from the Main Library may be returned to the Sydney Business School Resource Room.
  • Sydney Business School, Sydney Campus – for staff and students based at the Sydney Campus, items borrowed in person from the Main Library may be returned to the Sydney Business School Library.
• By post: mail items to Client Services, University of Wollongong Library, Locked Bag No 8813, Wollongong, NSW 2500.

Late returns / Fines / Lost or damaged items

• Fines apply for late returns and lost or damaged items: $1 per day per item; $10 per hour or part hour for laptops; $3 for the first hour or part hour and $1 for every additional hour or part hour for Short Loans.
• Your borrowing privileges will be suspended if you have reached the fine limit of $60 ($10 for visitors).
• A replacement charge of $125 per item minimum.
• Lost/damaged laptop computers will incur a replacement charge of $1500.

Library notices by email

• UOW staff and students - Library notices are sent to your UOW email account.
• Alumni, community and visitor members - notices are sent to your nominated email account.
• It is your responsibility to check your email regularly for Library notices.

Renewals

• An item can be renewed if ...
  • it has not already been renewed twice. (Session loans can only be renewed once.)
  • it has not been placed on hold by another borrower.
  • it is not in a restricted collection.
• You can renew items online, or via the phone (02 4221 3545), or in person.

Holds

Main Library only: holds on open access

The self-service holds pickup trial will end on the 10th February. We would like to thank all those clients who participated in the trial and provided feedback to library staff. The trial has provided us with valuable information that will inform future decision making around development of library services to ensure they remain relevant and responsive to your needs.

• Holds cannot be placed on items out on loan when there are copies available for loan in the Library.
• To place a hold: locate the Catalogue record for the item. Select "Hold" from the menu at the top of the page and follow the prompts.
• You will be notified by email when the item is available. Please collect items from the Loans Desk within 4 days.

Recalls

• Any item on loan may be recalled if a hold is placed by another borrower, or if it has been selected for inclusion in the Short Loans Collection.
• If you receive a recall notice email, it will indicate a NEW due date.
• $2 per day applies to each overdue recalled item.

Paying Library fines and fees

• To check for any fines you owe, view your borrowing record.
• Library Loans Desk (EFTPOS/credit cards only)
• Telephone the Library on 02 4221 3545
• Campus Post Office (Cash)

Content by: Client Services Team