Document Delivery Services

Document Delivery Service supports the research, learning and teaching needs of clients by obtaining material not held in the UOW Library collection.

• Requesting material not held at UOW Library

Services for ...

• Inter-campus clients
• Off-campus clients
• Off-shore clients
• Other libraries

Who is eligible?

• Academic staff
• General staff with work-related research
• PhD students
• Masters students
• Graduate Diploma students
• Honours students
• Students enrolled in a Dean's Scholars Program

What can I request?

Document delivery is available as a loan or copy of published material held by other Libraries, including: books, book chapters, conference papers, journal articles, published reports, audiovisual material.

Can I request a thesis?

Yes, Document Delivery will source Australian and overseas theses. For some overseas theses, instructions will be provided to you to locate and order your thesis directly from a commercial thesis vendor.

How much does it cost?

• No cost for clients eligible for Document Delivery Services.
• Exceptions include when the cost of the request exceeds the normal fee. The cost is debited to you or your department. You will need to complete a payment authorisation form. We will advise you of any additional charges.

How will I receive my request?

• Most requests are filled within 5-10 days
• If the book cannot be sourced in Australia, we will ask you if you would like us to continue searching overseas or, alternatively, purchase the item.
• Articles or chapters from books are generally sent electronically to your UOW email address. You will be notified when the document is ready for viewing.
• We will notify you by email when a loan item is available for you to pick up from your campus library.
• Document Delivery items can be borrowed for 2 weeks.

Enquiries

Document Delivery
University of Wollongong Library
Locked Bag 8813
Wollongong NSW 2522
Phone: 61 2 4221 3549 · Fax: 61 2 4221 4663
Email: ill@uow.edu.au