Roving help for Library clients
Rovers:
- can help with a range of problems you may have while working on computers in the Library - simply ask for help
- have strong IT and client service skills
- will refer you to another staff member if they are unable to help
How do you find a Rover?Keep an eye out for a Rover wearing the maroon 'here to help' t-shirt. They are "roving" all three floors of the Library. OR Ask at the Information or Research Help Desks to have a Rover paged. Remember to supply your computer terminal number so the Rover can locate you. When:Monday to Friday, 9.30am - 4.30pm during session. More information on Roving Help [33KB PDF]
|