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Roving help for Library clients

Rovers:

  • can help with a range of problems you may have while working on computers in the Library - simply ask for help
  • have strong IT and client service skills
  • will refer you to another staff member if they are unable to help

How do you find a Rover?

Keep an eye out for a Rover wearing the maroon 'here to help' t-shirt. They are "roving" all three floors of the Library. OR Ask at the Information or Research Help Desks to have a Rover paged.

Remember to supply your computer terminal number so the Rover can locate you.

When:

Monday to Friday, 9.30am - 4.30pm during session.

More information on Roving Help [33KB PDF]

 
   

Last reviewed: 26 November, 2007 

 
   
 
University of Wollongong
Library Wollongong NSW 2522 Australia
Telephone +61 2 4221 3548
  CRICOS Provider No: 00102E
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